Swift Visitor Management Made Simple
In a workplace where security, efficiency and user experience are crucial, Lobbytrack allows you to treat each individual visitor more personally. Based on their reason to visit the facility, you can categorize each visitor into one of the visitor types that you define. Then, you can easily set up a bespoke workflow for each type, creating a smoother guest experience while also ramping up security.
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Why Customize the Visitor Experience?
Customizing the visitor workflow brings more transparency, security, professionalism, and predictability to the workplace, enhancing everyone's experience.
Streamlined Check In and Visitor Flow
When you tailor things to each visitor, you cut out the unnecessary steps that don't apply to them. This means they can check in faster and get to what they came for without any hassle. For example, there may be no reason to photograph contractors every time since you already have their data, so you can skip the photo, speeding up the check-in process. On the other hand, irregular visitors or new faces, such as personal guests and technicians, may need to be photographed.
Improved Safety and Security for All
Include in the workflow safety agreements, NDAs, terms and conditions, etc that the visitor has to view and acknowledge before they can check in. Control the color, title and information on the visitor badges, so your employees and security people can instantly identify who a visitor is—a personal guest, a contractor, a customer or a technician. Based on who they are, you can manage their access to different areas. For example, personal guests may not be allowed on the factory floor and contractors may not access the cafeteria.
Designing a Tailored Visitor Workflow with Lobbytrack
Use Lobbytrack to enhance security and offer your visitors a bespoke end-to-end experience, from registration to check in and beyond. These powerful customization features are all yours to exploit:
- Customizable Visitor Types for precise control over check-in protocols.
- Flexible Visitor Flows to accommodate varying security procedures.
- Personalizable Badge Designs that can integrate with access level settings.
- Detailed Access Levels and Permissions to ensure appropriate area access.
- Advanced Reporting for real-time insights and historical data analytics.
Customizable Visitor Types
Defining Visitor Types allows your organization to categorize visitors effectively into groups based on their goals . For example, you can have distinct types for contractors, clients, staff guests, and delivery personnel. Each type can have tailor-made check-in requisites, host notifications, and documentation requirements. These customizations bolster security by ensuring that appropriate protocols are followed for each visitor category.
Flexible Visitor Flows
Custom visitor flows can be designed to save time and eliminate hassle for your visitors. Once Visitor Types are established, unique flows can direct the check-in process efficiently. For example, a contractor might go through a safety briefing while a temp employee bypasses this step. These bespoke flows not only ensure compliance with company policies but also provide visitors with a smooth and professional experience.
Visitor Badge Personalization and Printing
Our badge design module allows you to create visually distinct and functionally purposeful identification. From incorporating company branding to embedding smart features like barcodes, Lobbytrack offers every feature that you might need. Working with your access control system, these badges grant autonomy to your visitors to move within permitted areas while ensuring tight security control.
Related How-To Guide: Creating Different Badge Designs for Different Visitor Types
Detailed Access Levels and Authorizations
You can grant appropriate access permissions based on the Visitor Type. For example, personal guests can only access the main lobby and waiting room whereas contractors can only visit Floor 5 and the Lab. Working with physical access control systems like Brivo and Avigilon, Lobbytrack can help streamline visitor flow and bolster security.
Related How to Guide: Managing Visitor Access for Different Visitor Types
Advanced Visitor Tracking and Reporting
Track visitors throughout their workflow using Lobbytrack's real-time reporting features. Just select the REPORTS tab on top right of your visitor dashboard and view how many visitors are on site, how many have registered and how many have signed in. You can also track visitor logs by date, location, visitor types, and actions, such as Auto Sign Out, Cancel Visit, Watch List Match, and more.
Step-by-Step Implementation Guide
Setting up Lobbytrack is straightforward:
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1. Define your Visitor Types: Consider the categories of guests your facility will host and what specifications apply to each.
Related How-To Guide: Customizing Your Visitor Registration Form for Different Visitor Types
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2. Setup Visitor Flows: Craft the check-in sequence that each Visitor Type will experience.
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3. Design Badges: Use our Badge Designer and templates to design custom badges, tailoring them with necessary visitor information.
Related How-To Guide: Designing a Visitor Badge with the New Badge Designer
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4. Configure Access Levels: Align badge configurations with your access control system to define where visitors can go.
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5. Train Your Staff: Ensure your front desk or security team is well-versed in the new system for a smooth transition.
The Security and Efficiency Benefits of Lobbytrack
Employing Lobbytrack's visitor management system yields transformative benefits. Streamlined check-ins mean fewer queues and a professional first impression. The differentiated visitor handling elevates your site's security profile, as everyone on the premises has a clear purpose and destination. Ultimately, Lobbytrack offers peace of mind with its comprehensive security and operational enhancements.
